Billing Terms and Conditions


Thank you for shopping at Cedenheim Publishing.

This is the Billing Terms and Conditions of Cedenheim Publishing.


Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given. Buyer refers to the person or organization placing the order. Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, and American Express. We also accept Paypal as a form of payment.

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in Sweden does not apply to any orders shipped outside of Sweden. Additional shipping will be charged for orders shipped outside of Sweden. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

Refund/Return Policy

Physical Products

Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: info@cedenheim.com or via chat. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer. When the item is received and is in mint condition, the funds will be refunded to the credit card used when the item was purchased.

Digital Products

We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: info@cedenheim.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's Country.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.